XDAY / PC / VALORANT
Used PC and HWID bans: checks before and after buying
An error on a used PC does not by itself prove the previous owner caused a hardware ban. Save evidence and check with the seller and game operator.
Article updated: · By XDAY · Editorial policy (Japanese)
Scroll the table horizontally when it does not fit your screen.
| Question | Where to check |
|---|---|
| Return terms | The seller and purchase terms |
| Error or sanction | The game operator |
Before buying a used PC
Ask the seller what games and functions were tested, whether any hardware restriction is known, and which returns and warranty terms apply to this particular item. Save the listing, order details, receipt and the seller’s answers. A test or return is not automatically guaranteed.
After an error: document the evidence
- Save the exact error code, screenshot, time, game and account notice. A connection problem or account sanction is not automatically a hardware ban.
- Check the game operator’s service notices and support guidance. Riot advises not attempting to log in with any account on a PC suspected of a Riot HWID ban. Contact official support.
- Ask the seller about the actual warranty and return terms. Contact the game operator with the used-PC purchase date, proof of purchase and exact message. Only the operator can explain its decision; reinstatement is not guaranteed.
Do not share passwords, verification codes or payment details in support requests.
Can replacing a part fix it?
A storage or other component swap is not a guaranteed fix. Do not assume a particular used part caused the issue. Epic advises removing identifier-changing tools when its separate hardware-identifier warning appears and warns of potential sanctions.
FAQ
Can a new owner appeal?
Ask the game operator about the available process and provide proof of purchase. An appeal or removal is not guaranteed.
Will the seller accept a return?
Return terms depend on the seller, listing and purchase. Keep the receipt and ask the seller before the relevant deadline.
Product information from XDAY
Separately from operator and seller support, XDAY can explain its listed products. Provide the game, exact error, Windows version and PC model, without passwords or sensitive payment details. A purchase does not guarantee account restoration or removal of a sanction.
HWID restriction guide (Japanese) · XDAY FAQ (Japanese) · PERM V2 conditions (Japanese)
Continue with XDAY
Check the game operator’s official instructions first. If you separately need information about XDAY product terms, the official Discord can answer those questions.
Ask about XDAY product terms on Discord
Pre-purchase support (Japanese)
Sources and editorial scope
Based on XDAY product listings.
- Source 1: support.riotgames.com
- Source 2: www.epicgames.com
- Source 3: detail.chiebukuro.yahoo.co.jp
- Source 4: perm-v1
Game rules
A product purchase does not reverse an account sanction. Consult the game operator. Riot Games