VALORANT · SUPPORT GUIDE

VAL 5 error: login checks before assuming a ban

Does VAL 5 prove my VALORANT account or PC is banned?

No. Riot’s list describes code 5 as an account logged in elsewhere and advises signing out of all devices. The list also warns about incorrect code displays. Read the full screen and any sanction notice before deciding what happened.

XDAY provides sales information for PC products. This article summarizes official guidance and practical checks. It is not a record of an individual sanction decision or a new product test.

Copy the full message and prefix

Record VAL or VAN, the number, and the full text. Riot’s error-code list distinguishes code 5 from code 61 and code 152. Do not replace one explanation with another because a forum post calls them all “bans.”

The current list’s display warning means the code alone is not a complete diagnosis.

Check sessions using Riot’s official instructions

  1. Check whether your account is still signed in on another device or session.
  2. Follow Riot’s code-5 instruction to log out of all devices, then sign in again.
  3. Record whether the error disappears or changes.

An unfamiliar session needs account-security attention, but the code alone does not prove an account takeover. Use Riot Support if the state remains unclear.

Choose the next step from what you actually observe

Different observations need different follow-up
ObservationNext step
Resolved after session checksNo spoofer purchase is needed for that resolved error.
An explicit sanction notice existsRead its target, duration and official appeal route.
Persistent error, no noticeSend the full message and steps tried to Riot.
A different code appearsCheck that code’s own official explanation.

Keep facts and unanswered questions separate

Full message and code:
First and latest occurrence (with time zone):
Other known login sessions:
Official sign-out steps tried and result:
Sanction notice: present / absent / unknown
Question still unresolved:

This memo records observations; it is not evidence of a hardware ban. Share private account details only through the official support channel.

VAL 5 alone is not a reason to buy a spoofer

A PC identifier product does not restore an account or replace login troubleshooting. Complete the free checks above first.

If you independently need to compare a PC product, the PERM V1 page lists its own requirements and price. That link is not a claim that it fixes VAL 5.

Frequently asked questions

Is VAL 5 the same as VAN 152?

No. Riot’s list gives different explanations. Check the prefix, complete message and any official notice.

What if signing out does not help?

Record the result and ask Riot Support with the full message. Persistent failure does not by itself identify a hardware ban.

Do I need to buy anything to ask Riot?

No. The official support check does not require buying an XDAY product.

Official sources and check date

Official sources checked October 15, 2026. Pages and procedures can change. Your own notice and official account screen take priority for scope, deadlines and eligibility.

Explore related questions

If you separately need product requirements

If a separate product question remains, review PERM V1’s listed requirements and price. Do not treat it as a universal VAL 5 fix.

PERM V1

VALORANT-related listing. Confirm the exact Windows 10/11 version and build. BIOS updating, a clean Windows installation and an 8GB+ USB drive are listed as required. Recorded Discord prices (Oct 1, 2026): Onetime JPY 3,500 / Lifetime JPY 6,500 with PayPay Money; Money Lite and specified alternatives add 20%. Confirm current terms before paying.

Full requirements and pricing (Japanese) →

These are summaries of existing listings, not newly verified performance or current availability. Account restoration, sanction reversal and safety are not guaranteed.

Browse game guides in English →

  1. Join the official Discord and complete any required verification
  2. Open a purchase ticket in buy-support; provide the product, game, Windows version and questions
  3. Confirm total cost, compatibility, preparation and delivery before deciding to buy